Delete Your Account
Foot Signal Account Deletion
We're sorry to see you go. This page explains how to delete your Foot Signal account and what data will be removed.
How to Delete Your Account
Option 1: In-App Deletion
- Open the Foot Signal app
- Go to your Profile (tap the profile icon)
- Scroll down and tap "Delete Account"
- Confirm your decision
Option 2: Email Request
- Send an email to support@foot-signal.com
- Use the subject line: "Account Deletion Request"
- Include the email address associated with your account
- We will process your request within 7 business days
What Data Will Be Deleted
When you delete your account, the following data is permanently removed:
- Account information: email address, display name, user ID
- Preferences: followed competitions, favourite matches, language, notification and Live Activity settings
- Subscription data: subscription status, purchase receipts and store notification history
- Device tokens: push notification and Live Activity tokens
- Referrals: your referral code, and your link to any friend you referred
- Activity journal: your user ID in every day of the journal of days you opened the app
Important: your account is deactivated at once and permanently deleted 7 days later. Signing back in during those 7 days cancels the deletion; after them it cannot be undone. If you have an active subscription, cancel it through the App Store or Google Play to avoid future charges: deleting your account does not cancel it.
Data Retention
After account deletion:
- Your personal data is deleted from our database at the end of the 7-day period
- Server logs used for troubleshooting may keep your user ID for about 30 days before automatic deletion
- We keep only anonymous counts (for example, how many people opened the app on a given day), which do not identify you
- Payment records we must keep for our accounts, and the fingerprint of a device that used a creator's welcome offer, are kept with no link to your account
See our Privacy Policy for everything we collect and why.
Contact Us
If you have questions about account deletion, please contact us at:
support@foot-signal.com